Refund Policy

When are you entitled to a refund?

7-day guarantee

If the service does not work because of a technical problem on our side and we cannot resolve it within 7 days of activation, you get your money back.

Exceptions

No refund is given for problems caused by your broadband connection, Wi-Fi, device, or for misuse of the service.

How to request a refund

Send a WhatsApp message with your order details and a short description of the problem. Refunds are processed within 5 to 10 working days.

Activate your IPTV Service Stream plan

Choose the package that suits you. Activated within 5 minutes.

Standard

The essentials for stable streaming quality at the best price.

£40 /year

Activate my access Start your free 24h trial

Included

  • Ultra-fast channel zapping
  • Stable HD / FHD quality
  • +40,000 channels & VOD
  • Excellent value for money
  • Activated within 5 minutes

Limitations

  • No catch-up replay
  • Compressed 4K quality
  • Possible delays during peak matches

VIP Elite

Maximum 4K/8K performance for the most demanding UK viewers.

£80 /year

Activate my access Start your free 24h trial

Included

  • Full fibre & 5G exclusive (8K ready)
  • Full catch-up replay (15 days)
  • Built-in anti-throttling
  • Exclusive private application
  • Premium VOD in Blu-ray quality
  • Priority VIP support

Limitations

  • Full fibre or 5G connection required
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